Your Questions, Answered

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Frequently asked questions

When will my order arrive?

Part of the charm of mail clubs is that they’re sent by snail mail!

Since they’re sent by post, there’s no shipping or tracking number provided. It's old school! It’s a lovely surprise in your mail box each month.

However, if your letter takes more than 3 weeks to arrive, please contact me.
What are typical postage times?

It is hard to predict when exactly your letter will arrive, however I can provide some estimates based on experience of members receiving their letters so far.

UK - 1, sometimes 2, weeks

Europe - 1-2 weeks

USA - 2-3 weeks

Australia - 2-3 weeks

Middle East - 2-3 weeks
When will my order be dispatched?

Being a monthly subscription service, multiple batches of letters are posted throughout the month. Your letter will usually be sent within a week of your order.

Part of the charm of mail clubs is that they’re slow and intentional, so it is a surprise when it finally shows up in your mailbox!
I'd like to gift your mail club to a friend or loved one.

What a beautiful gesture for a friend or loved one!

There is a 3 month gift option in the drop down bar. Sign up using your loved one’s customer and shipping details and your own billing details. You will be billed monthly for 3 months which will expire automatically.
What ages are your stories suitable for?

I don't have any overtly sexual or erotic themes in my stories, but there is some violence/gore/death in theme with the fantasy genre.

I would compare my stories to young adult fantasy novels (however the characters are not teenagers) but I would advise they’re appropriate for ages 13+. 
How do I cancel my membership?

In your confirmation email there is a ‘manage subscription’ link. You can easily cancel at anytime from there.